Have the kids locked you out the laptop or forgot your password or feed up of keep entering it all the time and want to make it easier to remember .dont worry you need this passage password remover .cd. Instructions are with it but u just need to change the boot up in the bios using f8 or f10 select boot from cd then once done change it back to boot from cd .simple. After 1300 has I cant answer the phone until then. No withheld number has phone won't ring .